Legal

Privacy Policy

We take your privacy seriously. This policy explains what data we collect, how we use it, and the rights you have over your information.

Last updated: June 1, 2026 ~8 min read Governed by Nepal Law
Quick Summary:
We don't sell your data
You can delete your account
Minimal data collected
You can request your data

Welcome to Mero Note ("we," "our," or "us"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your information when you use our platform at https://meronote.com.

By creating an account or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our platform.

This policy applies to all users — students, teachers, and visitors — accessing Mero Note through any device or browser.

This policy was last updated on June 1, 2026. We recommend reviewing it periodically as we may update it to reflect changes in our practices or applicable laws.

Information You Provide

When you register or interact with our platform, we collect:

  • Account Information: Name, email address, and password (stored as a one-way hash).
  • Profile Details: Optional bio, profile photo, and faculty/subject preferences.
  • Uploaded Content: Notes, PDFs, syllabi, question banks, and other files you share.
  • Communications: Messages you send us via the contact form or support email.
  • Feedback & Ratings: Reviews, star ratings, and comments you leave on notes.

Information Collected Automatically

When you use our platform, we automatically collect limited technical data:

  • Usage Data: Pages visited, notes viewed, downloads, and search queries.
  • Device Info: Browser type, operating system, screen size, and language preferences.
  • Log Data: IP address, access timestamps, and referring URLs for security purposes.
  • Cookies: Small files stored in your browser for session management and preferences.

We do not collect payment card numbers, national ID numbers, or any financial information. MeroNote is a free platform.

We use the information we collect strictly to operate and improve Mero Note. Specifically:

  • Create and manage your account, and authenticate your identity when you log in.
  • Display your profile, uploaded notes, and activity within the platform.
  • Send important account notifications — password resets, account approvals, and announcements.
  • Provide personalized content recommendations based on your faculty and search history.
  • Monitor platform health, detect fraud or abuse, and enforce our Terms of Service.
  • Analyze aggregate (non-personal) usage trends to improve platform features.
  • Respond to your support requests and feedback.

We do not use your data for targeted advertising or sell it to third-party marketers under any circumstances.

We treat your data with respect. We do not sell, rent, or trade your personal information. We may share limited data only in these circumstances:

Service Providers

We work with trusted third-party services that help us operate the platform — such as web hosting providers and email delivery services. These partners are contractually bound to handle your data securely and only for the purposes we specify.

Legal Requirements

We may disclose information if required by applicable law, court order, or government authority — or to protect the rights, safety, and property of Mero Note, our users, or the public.

Public Profile Information

Your display name, profile photo, bio, and published notes are visible to other registered users on the platform. You can control this visibility in your account settings.

Any third-party service we use is selected carefully. We do not use services that monetize user data through advertising profiling.

Mero Note uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used. Here is an overview:

Cookie Name Purpose Duration Type
sn_session Keeps you logged in during your session Session Essential
sn_remember Remember me on this device 30 days Essential
sn_theme Stores your dark/light mode preference 1 year Preference
sn_csrf Security token to prevent form attacks Session Security
sn_analytics Anonymous page-view counting 90 days Analytics

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality such as staying logged in.

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • HTTPS Encryption: All data transmitted between your browser and our servers is encrypted using TLS.
  • Password Hashing: Passwords are stored using a strong one-way hashing algorithm (bcrypt). We never store plaintext passwords.
  • Access Controls: Only authorized staff can access user data, on a need-to-know basis.
  • CSRF Protection: All forms are protected against cross-site request forgery attacks.
  • Regular Backups: Data is backed up regularly to prevent accidental loss.
  • Activity Logging: Administrative actions are logged and monitored for suspicious behavior.

No system is 100% secure. If you suspect your account has been compromised, please change your password immediately and contact us.

As a user of Mero Note, you have meaningful control over your personal data:

👁️
Access

Request a copy of all personal data we hold about you.

✏️
Correction

Update or correct inaccurate information in your profile.

🗑️
Deletion

Request deletion of your account and associated data.

📦
Portability

Export your data in a machine-readable format.

🚫
Objection

Object to certain types of data processing.

📧
Opt-Out

Unsubscribe from non-essential email notifications anytime.

To exercise any of these rights, visit your Account Settings or contact us at meronote69@gmail.com. We will respond within 30 days.

Mero Note is intended for users who are 13 years of age or older. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has created an account on our platform without your consent, please contact us immediately at meronote69@gmail.com. We will promptly review and delete such accounts.

Users between 13–17 years of age should use the platform with parental awareness, especially when sharing personal profile information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this page.
  • Display a notice on the platform homepage or your dashboard.
  • Send an email notification to registered users for major changes.

Your continued use of Mero Note after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us:

We aim to respond to all privacy-related inquiries within 5–7 business days. For urgent account security concerns, please include "URGENT" in your subject line.

Your privacy matters to us
We're real people who genuinely care about protecting your data.
Get in Touch